When you get a full refund

You pay the $299 service fee first, then apply for your marriage license with Utah County. If Utah County does not issue your license, for any reason, including a failed online ID check that cannot be resolved, we refund the full $299 service fee. Request it within 5 days of your license application by texting or calling (213) 341-3410 or emailing 24hourmarriagela@gmail.com with your names or order number. We confirm the same day and the refund reaches your card within 5 to 10 business days.

Once your license is issued

When Utah County issues your license, our work has started: your officiant is assigned, your private page is open and your ceremony can be scheduled at any time, including today. From that point the $299 service fee is non-refundable. If you need to move your ceremony, reschedule as many times as you like within the 32 days your Utah County license is valid, at no charge.

Same-day ceremony option

The $100 same-day option reserves an officiant for the day Utah County issues your license. It is non-refundable once purchased, whether or not you go ahead with the ceremony that day.

Witnesses and add-ons

Witnesses ($25 each), translators and extra certified copies can be cancelled for a full refund until the day before your ceremony. The Name Change Kit ($25) is a digital download and is non-refundable once it has been emailed to you. Apostilles ordered through our partner Same Day Apostille follow their own terms once the document has been submitted to the State of Utah.

The Utah County license fee

The $71.75 marriage license fee is paid by you directly to Utah County when you apply. It is a government fee and is not collected or refunded by us.

After your ceremony

Once your ceremony has taken place the service has been delivered and payment is final. If anything about your certificate or paperwork is not right, contact us: we correct documents, re-file with Utah County and make it right at no charge.

How refunds are issued

Refunds go back to the original payment method through Stripe, typically within 5 to 10 business days of our confirmation.

Questions

Call or text (213) 341-3410, 7 days a week, 8 AM to 11 PM Pacific, or email 24hourmarriagela@gmail.com. A real person answers.

Policy updated October 18, 2026. 24 Hour Marriage LA is a private wedding service and is not affiliated with Utah County or any government agency.